Contact Us
Whether you have a question about one of our reviews, a site you think we should look at, or something you have read here that needs clarifying, this page explains the best way to reach us. The team behind Non Gamstop Site is small, independent and genuinely reads every message.
What We Can Help With
We cover a specific corner of the online gambling market — casinos and top-rated sites not on GamStop — so the queries we are best placed to answer are those that relate to that subject. Below are the most common reasons readers get in touch.
- Review queries — If something in one of our write-ups looks out of date or you believe a fact is incorrect, let us know. We take accuracy seriously and will look into it.
- Site suggestions — If you have come across a non-GamStop casino you think deserves a closer look, we are open to hearing about it. We cannot guarantee coverage, but we do read every suggestion.
- Editorial or affiliate partnerships — Commercial enquiries are welcome. Be aware that any partnership arrangement has no influence over our editorial ratings or rankings.
- Responsible gambling signposting — If you need guidance on support organisations or self-exclusion tools, our responsible gambling page is the right starting point. We can also point you in the right direction via email.
- Corrections and complaints — If you have a complaint about our content or the way we have handled a submission, please write to us with as much detail as possible and we will respond formally.
What We Cannot Help With
We are a review and comparison site, not a casino operator. There are some things that fall outside what we can do.
- We cannot access your casino account, process withdrawals or resolve disputes with an operator on your behalf.
- We cannot offer legal advice or provide personal gambling counselling.
- We cannot confirm whether a specific site is currently accepting UK players — licensing and availability change, and only the operator can give you a definitive answer.
For disputes with a casino directly, your first step should always be the operator's own support team. If that fails, independent arbitration services and the operator's licensing authority are the appropriate escalation routes.
How to Reach Us
The simplest way to contact Non Gamstop Site is by email. Send your message to [email protected] and include as much relevant detail as you can — which page or casino the query relates to, and what you need from us. We aim to reply within two working days.
We do not operate a live chat service or a telephone line at this time.
A Note on How We Work
Non Gamstop Site is an independent comparison resource. We research and review non-GamStop casinos for UK readers who want straightforward, honest assessments. Our income comes from affiliate commissions — when a reader follows one of our links and registers with a casino, we may receive a fee. That arrangement is disclosed openly, and it has no bearing on the scores or rankings our editorial team assigns. No operator can pay for a higher position.
If you have read something on this site that you believe crosses that line, please tell us. Maintaining editorial integrity is not a marketing phrase here — it is the only reason readers come back.
Other Pages That May Answer Your Question
Before reaching out, it is worth checking whether the information you need is already on the site.
- Our main non-GamStop casino guide covers ratings, welcome offers and what to look for when choosing a site.
- Responsible gambling explains the tools available to you if you want to set limits or take a break — including options outside the GamStop scheme.
- About us sets out who we are, how we assess casinos and how our editorial process works.
- Terms and conditions covers your use of this site, including how we handle the data you send us.
If none of those answer your question, drop us an email and we will do our best to help. All messages are read by a real person. 18+